Filtermist is a Telford based company that supports our customers by provide them and their employees with clean
air solutions, which is at the heart of our brand. We need someone to join the growing team to help us support and
sell the required service, testing, and spares to our customers to ensure their equipment is always running efficiently
and providing them with the best protection. The role is based at the Telford head quarter with several days a week
remote home working (if desired). The role will encompass the following responsibilities;
- Dealing with new and existing customers, receiving and evaluating enquiries, generating written or verbal quotations, order receipt, order entry, acknowledgement and works orders.
Liaising with new and existing customers regarding prices, availability and advise on our full product range
and services for oil/dust extraction systems.
- Engaging with customers to convert quotations into sales.
- Proactively seeking out new customers to increasing sales.
- Management of key accounts and the administration responsibilities.
- To help constantly improve Filtermist’s customer service, quoting, order processing and conversion rates.
The above list is not exhaustive and may be varied or added to as the aftermarket department is a rapidly
growing area of the business. There is huge potential of departmental growth, individual growth, and
Not everyone can be an Aftersales Coordinator so to be seriously considered for this role, please have the following:
Experience: At least 3 years in a similar sales and customer service role with comparable goals and responsibilities.
Education: Have a good level of education (to GCSE standard in Maths and English grade C or above). Above this you need to be experienced with Microsoft Office Programs.
Skills: You must have excellent telephone communication skills and ability to communicate at all levels. To be
efficient, effective, and highly organised with the ability to plan and manage your own time where prioritisation is key.
You need to be an individual who has excellent sales ability and understands how to frame a clear, concise, and
compelling sales pitch. Then manage the sales process through with a strong administration ability.
Characteristics: This is an autonomous position, so you should be self-sufficient and self-motivated. We require the individual to have a positive attitude, with a high attention to detail with a strong ability to work under pressure. It’s also a developing role, so you must be able to gracefully receive criticism and feedback about your work.
Desirable but not essential:
It would be ideal if you have experience or understanding with the following;
Download full job description
- Oil and dust extraction systems
- Manufacturing, engineering, or distribution industry
To apply, email email@example.com with your CV