Filtermist is part of Absolent Air Care Group. Our know how and solutions enhance quality of life and enable better business performance.
We find it outrageous that millions of people worldwide work in environments where the air is heavily contaminated. They deserve better and so do their employers, our customers. We are on a mission to help businesses everywhere clean the air with our knowledge and solutions to effect sustainable improvements.
It’s not just about meeting rules and regulations. We know that clean air is key to healthy growth for both people and businesses.
Our team is passionate, loves a challenge and genuinely cares about our customers.
The environment we work in is fast paced and fun, and we take immense pride in making a real difference.
If this is something you would like to be part of take a look at our current vacancies or send your CV to [email protected] with a covering letter.
We currently have a vacancy for a Southern Area Sales Manager to join our Dust & Fume Team.
As an Area Sales Manager, you will drive profitable growth across the South of the UK by developing and winning industrial dust and fume extraction projects. Working directly with manufacturing businesses, you'll build trusted relationships, understand customer processes and deliver technically sound solutions that improve workplace safety, compliance and operational performance. You'll manage opportunities from initial enquiry through to project handover while growing your territory through both inbound leads and proactive business development.
Location: WFH, but expectation to be in our Telford office periodically
Salary: Competitive + Company Car/Car Allowance + Bonus
Filtermist Limited, part of the Swedish Absolent Air Care Group, is a UK market leader with over 55 years of innovation in oil mist, dust and fume extraction. Trusted by world-class manufacturers in over 60 countries - spanning aerospace, automotive, medical, and food processing, we take pride in cleaning the air for global industry.
Officially certified as a Great Place to Work©, we foster a culture that supports both career development and a positive work-life balance.
We pride ourselves on our attitude and culture. Success in this role requires a commitment to our core behavioural competencies:
If you think you could be the person we are looking for, please send your CV to [email protected].
To apply, email [email protected] with your CV
We currently have a vacancy for a Senior Design Engineer.
Role Purpose
The Senior Design Engineer leads the design and development of new products and major product developments across Filtermist’s brands (Filtermist oil mist filters, Dustcheck dust control and Kerstar industrial vacuums), from initial concept through to production release.
The role combines strong hands-on design capability with a proven projects background. The Senior Design Engineer owns their NPD projects end to end: scope, timescales, cost and risk. They work through a structured product introduction process and coordinate Purchasing, Production, Test, Quality and Sales to deliver a complete, compliant and manufacturable product to market.
The role works alongside the Lead Engineer – Serial Development. The Senior Design Engineer focuses on new products and significant redesigns, handing over formally to Serial Development once a product is released into production.
Key Responsibilities
Experience & Qualifications
Essential
Desirable
Core Competencies
Project Leadership & Ownership
Technical Excellence
Strategic Thinking
Collaboration & Influence
Continuous Improvement
Commercial Awareness
Key Performance Indicators
Project Delivery
Design Quality
Commercial
Compliance & Handover
Success Looks Like
The milestones below set out what good looks like. They will be used to structure probation and the first-year review.
First 3 months
By 6 months
By 12 months
Progression Path
This role develops the combination of design depth and project leadership that underpins senior engineering roles. Depending on business need and individual aspiration, progression may lead to a Lead Engineer role (NPD or Serial Development) and, in time, engineering leadership. Development will be supported through the IDP process, including formal project management qualification where appropriate.
Non-Negotiable Operating Principles
Department: Engineering
Reports To: Head of Engineering
Location: Telford (head office), with some UK and international travel
We currently have a vacancy for a Lead Engineer - Serial Development to join our Engineering team.
The Lead Engineer – Serial Development is the senior technical authority for Filtermist’s existing product range. The role owns the engineering integrity of products already in production and makes sure they continue to perform, comply and be manufactured efficiently.
This is an individual contributor role. The Lead Engineer leads through technical expertise, design authority and mentorship rather than line management. They are the primary escalation point for complex technical issues from Manufacturing, Quality, Supply Chain, Sales and Service, and they raise the capability of the engineers around them through structured coaching and knowledge sharing.
By owning Serial Development day to day, the role creates capacity for the Head of Engineering to focus on strategy, departmental development, product roadmaps, systems and long-term business improvement.
Technical Leadership & Mentorship
Responsiveness
Quality
Change Control & Standardisation
Delivery
People & Stakeholders
This role builds the technical depth, influence and mentoring skills needed for more senior engineering positions. Depending on business need and individual aspiration, progression may lead to a people leadership role within Engineering as the team grows, or to a senior technical specialist route. Development will be supported through the IDP process and formal leadership or project management training where appropriate.
To coordinate and manage both international and UK customer orders from order receipt through to delivery for Filtermist, Dustcheck and Kerstar customers.
The Customer, Export & Logistics Coordinator is responsible for processing customer orders, ensuring the efficient delivery of goods while maintaining full compliance with customs regulations, export controls, Incoterms and company procedures. Acting as the primary point of contact for distributors, freight forwarders and logistics partners, the role ensures export orders are processed accurately, documentation is completed correctly, and customer delivery commitments are achieved.
Working closely with Supply Chain, Manufacturing, Material Control, Warehouse, Procurement and Logistics providers, the role proactively manages export risks, supports international business growth and delivers a high standard of service to customers across global markets.
1. Customer Order Management
Export
• Take ownership of all export order fulfilment activities from order receipt through to international shipment and invoicing.
• Coordinate export shipments across multiple territories using approved freight forwarders, carriers and customs agents.
• Ensure products are shipped in accordance with customer requirements, Incoterms and country-specific import regulations.
• Monitor shipment progress and proactively manage transportation delays, customs issues and delivery risks.
• Coordinate container shipments, consolidated freight movements, direct deliveries and distributor replenishment orders.
• Support international distribution and 3PL operations where applicable.
UK
• Process and coordinate UK Dust & Fume project orders and supply-only orders.
• Support coordination of equipment deliveries to customer sites.
• Liaise with the Project Management team to ensure materials and equipment are available when required (at promised despatch date).
• Communicate site delivery requirements with customers and internal stakeholders (Transport Coordinator).
2. Delivery & Escalation Management
• Own the communication of order fulfilment risks impacting customer delivery dates.
• Escalate material shortages, production delays, logistics constraints and documentation issues through the appropriate business channels.
• Work with Manufacturing, Material Control, Warehouse and Supply Chain teams to achieve customer delivery commitments.
• Maintain visibility of outstanding customer issues and ensure timely resolution.
3. Export Compliance & Documentation
• Own the preparation, validation and retention of export documentation for all shipments.
• Ensure all shipments are compliant with customs regulations, HMRC requirements, Incoterms and proof-of-export obligations.
• Maintain accurate export records and ensure compliance documentation is available for audit purposes.
• Monitor changes to export legislation and recommend process updates where required.
4. Logistics & Freight Management
• Arrange and manage export shipments through approved freight forwarders and logistics providers.
• Select appropriate transport methods in accordance with customer requirements, cost and service expectations.
• Manage 3PL and off-site inventory shipment requirements, including staged shipments, collections and container movements.
• Ensure customers are notified when shipments are despatched or ready for collection.
5. Customer Service & Relationship Management
• Act as the primary point of contact for assigned customers regarding delivery performance, order progression and export enquiries.
• Build effective working relationships with distributors, intercompany customers and internal stakeholders.
• Support customer complaint investigations relating to order fulfilment and delivery performance.
• Ensure customer technical enquiries are directed to the appropriate specialist contacts and followed through to resolution.
6. Continuous Improvement
• Identify opportunities to improve customer service, export compliance, order processing efficiency and logistics performance.
• Support implementation of process improvements, ERP developments and standard work initiatives.
• Contribute to departmental KPI achievement and continuous improvement activities.
Key Working Relationships
Internal
• Business Development Managers
• Customer Care Team
• Procurement
• Material Control & Production Planning
• Manufacturing
• Warehouse & Transport Coordination
• Engineering
• Contracts Management
• Project Managers
• Finance
External
• Global Distributors
• Intercompany Customers
• End Customers
• Freight Forwarders
• Customs Agents
• Third-Party Logistics Providers (3PL)
• Strong customer service and communication skills.
• Excellent organisational and time management skills.
• High attention to detail and accuracy.
• Ability to prioritise and manage multiple activities simultaneously.
• Good working knowledge of Microsoft Office applications.
• Ability to build effective working relationships with customers and colleagues.
• Problem-solving and decision-making capability.
• Ability to work effectively under pressure and to deadlines.
• Experience in export administration, customer service or order management.
• Knowledge of export documentation and customs procedures.
• Understanding of Incoterms and international shipping practices.
• Experience of ERP and CRM systems.
• Experience working within a manufacturing or engineering environment.
• Foreign language skills.
Customer Focus
• Keeps customer delivery commitments at the forefront of every decision.
• Communicates clearly, professionally and promptly with customers and partners.
• Owns customer issues through to resolution.
Organisation & Accuracy
• Manages multiple orders and priorities without losing control of detail.
• Gets documentation and system data right first time.
• Works effectively under pressure and to deadlines.
Export & Compliance Knowledge
• Applies customs and export control and requirements correctly.
• Keeps up to date with changes in export legislation.
• Recognises compliance risk and acts on it.
• Builds effective relationships across functions and with external partners.
• Escalates issues constructively and through the right channels.
• Influences delivery outcomes without relying on hierarchy.
• Promotes Lean thinking and standard work.
• Challenges waste and inefficiency in order and logistics processes.
• Supports ERP and process developments.
• Understands cost, service and customer value when selecting transport methods.
• Considers business impact when managing delivery risks.
• Supports international business growth.
Order Management
• Customer orders acknowledged within 48 hours.
• Order entry accuracy greater than 99%.
Delivery Performance
• On-Time-In-Full (OTIF) delivery performance.
• Customer delivery dates and commitments actively managed, with risks identified, escalated and communicated promptly.
• Order fulfilment issues proactively communicated to minimise customer disruption.
• Dust & Fume project orders effectively coordinated to support site deliveries, installation activities and commissioning requirements.
Export Compliance
• Export shipments completed in line with customs, HMRC and Incoterm requirements – export compliance greater than 95%.
• Export documentation and proof of export records maintained with greater than 91% accuracy.
Customer Service
• Customer queries responded to within 24 hours and within agreed service levels.
• Customer complaint resolution time.
• Strong working relationships maintained with distributors, intercompany customers, freight forwarders and internal departments.
Systems & Continuous Improvement
• Internal ERP, CRM and business systems maintained with a high level of accuracy.
• Contribution to continuous improvement activities.
Customer, Export & Logistics Coordinator → Senior Export Coordinator → Export Team Leader. Progression is based on demonstrated performance against KPIs, depth of export compliance knowledge and the ability to support and coach others in the team. Subject to availability in the company.
• No shipment leaves without complete, validated export documentation.
• Legal requirements requirements are never compromised to meet a deadline.
• Only approved freight forwarders, carriers and customs agents are used.
• Delivery risks are communicated to the customer as soon as they are known.
• Export records and proof of export are retained and audit-ready at all times.
• ERP and CRM records are kept accurate and up to date.
Filtermist is committed to offering a range of development opportunities for all colleagues
Because who wants to work on their special day!
Do you have a cause close to your heart? We have dedicated funds to support individuals, charities and other organisations nominated by our teams
Workshops on our six key competencies are delivered throughout the year, as well as a range of ‘masterclasses’ delivered by some of our in-house experts
Support is available for colleagues who are committed to taking their careers to the next level through formal qualifications
We pride ourselves on our attitude and culture, and target excellence throughout all aspects of our business
We pride ourselves on our loyal, dedicated workforce, and believe that getting the right people, equipping them with the right skills and retaining them by being a great place to work is the best way to grow our business.
Filtermist provides oil mist collectors in over 60 countries worldwide