We’re looking for someone who’s proactive, customer-focused, and ready to make a real impact. If you enjoy building strong relationships, finding smart solutions, and want to be part of a team that’s making workplaces safer every day – we’d love to hear from you.
This hybrid role offers the flexibility of partially working from home, alongside a supportive team in Telford. There is huge potential for personal growth and development as we continue to expand.
Roles & responsibilities:
- Dealing with new and existing customer base, receiving and evaluating enquiries, generating written or verbal quotations, order receipt, order entry, acknowledgement and works orders
- Liaising with new and existing customers regarding prices, availability and advise on our full product range and services for oil/dust extraction systems
- Engaging with customers to convert quotations into sales
- Proactively seeking out new customers to increase sales
- Management of key accounts and the administration responsibilities
- To help constantly improve Filtermist’s customer service, quoting, order processing and conversion rates
- The above list is not exhaustive and may be varied or added to as the aftermarket department is a rapidly growing area of the business. There is huge potential of departmental growth, individual growth and development
Experience: At least 3 years in a similar sales and customer service role with comparable goals and responsibilities.
Education: Have a good level of education (to GCSE standard in Maths and English grade C or above). Above this you need to be experienced with Microsoft Office Programs.
Skills: You must have excellent telephone communication skills and the ability to communicate at all levels. To be efficient, effective, and highly organised with the ability to plan and manage your own time where prioritisation is key. You need to be an individual who has excellent sales ability and understands how to frame a clear, concise, and compelling sales pitch. Then manage the sales process through with a strong administration ability.
Characteristics: This is an autonomous position, so you should be self-sufficient and self-motivated. We require the individual to have a positive attitude, with a high attention to detail with a strong ability to work under pressure.
Desirable but not essential:
It would be ideal if you have experience or understanding of the following: -
- Oil and dust extraction
- Manufacturing, engineering, or distribution
- CRM
Salary & benefits package:
Salary - £24,000.00 - £26,000.00
Commission on sales/ invoicing
Internal training
Hybrid working
Birthday holiday
Download full job description
To apply, email grouprecruitment@filtermist.com with your CV