Role Description and Responsibilities:
Kerstar, part of Filtermist, is a Telford based company that supports our customers by provide them and their employees with Industrial vacuum solutions, which is at the heart of our brand. We need someone to join the growing team to help us support selling industrial vacuums nationwide in the UK. Mainly focused on growing our end user accounts. Dealing directly with manufacturers across the country providing robust industrial vacuums to safely and efficiently collect combustible and hazardous dusts and powders. The role is based at the Telford head quarter with several days a week remote home working (if desired). The role will encompass the following responsibilities.
- Dealing with new and existing customers base, receiving, and evaluating enquiries, generating written or verbal quotations, order receipt, order entry, acknowledgement and works orders.
- Liaising with new and existing customers regarding Vacuum prices, availability and advise on our full product range and services.
- Engaging with customers to converting quotations into sales.
- Proactively seeking out new customers to increasing sales.
- Management of key accounts and the administration responsibilities.
- To help constantly improve Filtermist’s customer service, quoting, order processing and conversion rates.
- The above list is not exhaustive and may be varied or added to as the Kerstar department is a growing area of the business. There is huge potential of departmental growth, individual growth, and development.
Experience:
Experience: At least 3 years in a similar sales and customer service role with comparable goals and responsibilities.
Education: Have a good level of education (to GCSE standard in Maths and English grade C or above). Above this you need to be experienced with Microsoft Office Programs.
Skills: You must have excellent telephone communication skills and ability to communicate at all levels. To be efficient, effective, and highly organised with the ability to plan and manage your own time where prioritisation is key. You need to be an individual who has excellent sales ability and understands how to frame a clear, concise, and compelling sales pitch. Then manage the sales process through with a strong administration ability.
Characteristics: This is an autonomous position, so you should be self-sufficient and self-motivated. We require the individual to have a positive attitude, with a high attention to detail with a strong ability to work under pressure. It’s also a developing role, so you must be able to gracefully receive criticism and feedback about your work.
Desirable but not essential:
It would be beneficial if you have experience or understanding with the following but not essential as training will be provided .
- Vacuums and dust extraction systems.
- Manufacturing, engineering, Industrial machinery or cleaning industries.
- Opera.
- CRM.
Salary and Benefits Package:
- Salary - £25,000.00 - £30,000.00
- Plus additional Commission on sales/ invoicing up to a max potential of £10,000.00
- Internal training
- Hybrid working
- Birthday Holiday
- Pension
Download full job description
To apply, email grouprecruitment@filtermist.com with your CV